Troubleshooting
Application Launch Issues
- Error: We failed to download the app asset file from ...
- Troubleshooting Application Launch Issues
- Troubleshooting Application Launch Issues at System start
- Application Fails to load - No Errors or Warnings
- Error: Failed to read the file. JSON error at line: 1, column: 1, reason: not a value
- Error: Unable to load app: - The HTTP request to download the runtime failed, please verify the assets URL is valid
Modal/Alert Box Messages
Installation Issues
Runtime Debug Log Messages
- Runtime Message: Rejected, action is not authorized
- Runtime Message: “Same-origin plugin content from <url> must have a visible size larger than 6 x 6 pixels, or it will be blocked. Invisible content is always blocked.”
- Runtime Message: You are attempting to duplicate a privileged handle into a sandboxed process.
- Runtime Message: Uncaught (in promise) NotAllowedError: play() failed because the user didn't interact with the document first.
RVM Log Messages
- RVM Message: Application's client ID was not on the whitelist
- RVM Message: "Last Error"
- RVM logs
- RVM Log Message: Failed to extract the runtime version zip file from
- RVM Log Message: Unable to determine valid runtime version number from release channel URL
- RVM Log Message: Log ERROR- Failed on HttpQueryInfo() - Error Code: 12150 - Error Text: The requested header was not found
OpenFin API behaviour
Troubleshooting Tools
- Writing Log Messages
- --no-sandbox
- Log Management
- Troubleshooting Process Priority
- Troubleshooting Tools
- OpenFin Logging (RVM and Runtime Logs)
Application Update issues
Misc
- Fins Protocol popup on windows
- Mac: Fins protocol not working on Sonoma 14.4
- Error Code -36861
- Error: Reason: crashed. Exit code: -1073740791
- Process Affinity
- Troubleshooting Guide: Renderer Crash