Troubleshooting Guide - Application icon not updating

Overview

The application shortcut icon is configured in the Application Configuration file, in the 'shortcut' object (see our Application Configuration documentation for more information).  When an OpenFin application is launched, the OpenFin Runtime Version Manager (RVM) checks if a cached version of the icon is available in %localappdata%\OpenFin\apps\<app>\.  If a cached icon is available the RVM will not attempt the download the icon from the URL specified in the Application Configuration file, even if the file has been changed on the server.

Solutions

Update the icon name

When updating an application icon, the application developer should prove a new file with a new name, and update the Application Configuration file accordingly.

Add a dynamic query string to the file name

Adding a dynamic query string the icon's URL will result in the RVM to downloading the icon upon each launch.

Delete the cached Icon

The local, cached, icon can be deleted, forcing the RVM to download the icon file from the location configured in %localappdata%\OpenFin\apps\<app>\.