Console Error Message: Error unable to create the directory: ...\openfin\logs

Overview

This error may appear in the Installer UI console window if the installer is unable to create the log directory.

For more information on the OpenFin Lightweight installer please see our article here: https://openfin.zendesk.com/knowledge/articles/360017968032/en-us?brand_id=2790986

Potential Causes

• The logged in user does not have sufficient rights to create a folder in %LocalAppData%

Troubleshooting steps

1. Ensure the logged in user has sufficient rights to create a folder in %LocalAppData%