If the user is running into to a renderer crash they will receive a renderer crash dialog box that highlights an error code which clues into the potential cause for the crash.
For example - in this screenshot:
The crash exit code is a 2147483645 or status breakpoint error. This error can occur for multiple reasons like corrupted cache or old drivers.
These exit codes are thrown by Chromium and can be found here: https://github.com/chromium/chromium/blob/626c2ea2c711a10c57abf99c349cb8c1b68d4c29/chrome/browser/ui/views/sad_tab_view.cc#. In the above code base the exit code is listed as a "case".
Some common exit codes include:
- 2147483645 - Status Breakpoint
- 536870904 - Out of Memory
- 36861 - Crash Pad Handler not connected
Unfortunately, these errors codes are not enough to properly diagnose the cause of the crash. To properly help diagnose we ask the affected user enable crash reporting and collect the generated dmp log and send to us. More on how to enable diagnostics here: Enabling Diagnostic mode (Crash Reporting).
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