Application Fails to load - No Errors or Warnings

Overview

After launching the application, or following the installation of an application, it is possible for the application to fail to load without errors.

Potential Causes: 

• AV software blocking the launch
• Application Error on launch

Troubleshooting steps:

1. Validate that the OpenFin processes, 'openfin.exe, and 'openfinRVM.exe', are whitelisted with any security software running on the local system
2. Check the verbose.log file located in %LocalAppData%\openfin\logs and validate the RVM launched the Runtime:

   [1234:12345] INFO- Launching the runtime:

   Followed by:

   [2960:12345] INFO- Monitoring process handle: 000006B8

3. Check the runtime debug.log located in %LocalAppData%\openfin\cache\<security realm>\<runtime version>\ for any errors.  Search for an article covering the error in our knowledge base.
4. Check the local system event viewer for system or security errors

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